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Brian Miller
Byrne Robotics Member
Joined: 28 July 2004
Location: United States
Posts: 30357
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| Posted: 17 August 2023 at 2:55pm | IP Logged | 1
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You have to receive it to return it, right?
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John Byrne
Grumpy Old Guy
Joined: 11 May 2005
Posts: 131160
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| Posted: 17 August 2023 at 3:30pm | IP Logged | 2
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That’s the theory!
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Paul Wills
Byrne Robotics Member
Joined: 18 August 2018
Location: United States
Posts: 762
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| Posted: 17 August 2023 at 4:12pm | IP Logged | 3
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I have a feeling now they're going to make every effort to get it delivered to you off the truck rather than have you go through with canceling it. Weird customer service though.
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Trevor Smith
Byrne Robotics Member
Joined: 21 September 2006
Location: Canada
Posts: 3459
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| Posted: 17 August 2023 at 5:49pm | IP Logged | 4
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Weird to the point of actually being "customer disservice".
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James Woodcock
Byrne Robotics Member
Joined: 21 September 2007
Location: United Kingdom
Posts: 7386
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| Posted: 17 August 2023 at 10:39pm | IP Logged | 5
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What kind of company expects a civilian customer to have access to a fork
lift?
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James Woodcock
Byrne Robotics Member
Joined: 21 September 2007
Location: United Kingdom
Posts: 7386
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| Posted: 17 August 2023 at 10:43pm | IP Logged | 6
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I may have to cancel my order of the Haslab Ghost.
Someone failed to stop @ a roundabout & smacked into the side of my car.
Not a happy bunny.
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John Byrne
Grumpy Old Guy
Joined: 11 May 2005
Posts: 131160
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| Posted: 22 August 2023 at 6:17pm | IP Logged | 7
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In theory, the triceratops is on its way. A delivery window between noon and five. Noon was two and a quarter hours ago. I’m once again reminded of the SIMPSONS gag. “Will you be home between 8am and July?”
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Brian Miller
Byrne Robotics Member
Joined: 28 July 2004
Location: United States
Posts: 30357
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| Posted: 22 August 2023 at 7:50pm | IP Logged | 8
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Wait. Did they choose not to accept your cancellation of the order?
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John Byrne
Grumpy Old Guy
Joined: 11 May 2005
Posts: 131160
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| Posted: 22 August 2023 at 7:58pm | IP Logged | 9
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Claimed they didn’t receive it—although things certainly got ACTIVE after I sent it.
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Brian Miller
Byrne Robotics Member
Joined: 28 July 2004
Location: United States
Posts: 30357
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| Posted: 22 August 2023 at 8:40pm | IP Logged | 10
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Have you still had to secure the services of a forklift and operator?
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John Byrne
Grumpy Old Guy
Joined: 11 May 2005
Posts: 131160
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| Posted: 22 August 2023 at 9:07pm | IP Logged | 11
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The shipper said no. We shall see.
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Brian Hughes
Byrne Robotics Member
Joined: 15 June 2015
Location: United States
Posts: 268
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| Posted: 23 August 2023 at 12:35am | IP Logged | 12
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They kinda missed that window, didn't they?
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