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Joe Franklin
Byrne Robotics Member
Joined: 17 April 2004
Location: United States
Posts: 810
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| Posted: 09 September 2026 at 1:30pm | IP Logged | 1
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If you have an auto-ship order from Chewy.com and you register your pets on their site, they send notes from time to time asking about them. They also send condolescences if they find out your pet has passed away.
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John Byrne
Grumpy Old Guy
Joined: 11 May 2005
Posts: 137033
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| Posted: 09 September 2026 at 4:22pm | IP Logged | 2
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What does that have to do with my FM story?
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Joe Franklin
Byrne Robotics Member
Joined: 17 April 2004
Location: United States
Posts: 810
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| Posted: 09 September 2026 at 4:47pm | IP Logged | 3
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Two examples of companies exerting excellent customer service.
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